Merchant Services FAQ
Frequently Asked Questions
How does this service work?
What is the expected commission percentage?
How will prospects find my products?
What are the payment options?
What is the CC Fee?
Can I add a picture to the product order page?
Would you like to see a sample of the product and receive more details?
How do I stop marketing my products on your web site?
Return to the Gift Shop main page
Q. How does this service work?
A. It's simple. We market your product(s) to the 10,000+ unique visitors a day
that Genealogy Today receives. In return, you share with us a small % of the selling price, and
cover the credit card and currency exchange fees (when applicable).
Q. What is the expected commission percentage?
A. There is no set rate that we expect as we understand as small and medium merchants, you
probably run things pretty tight. On average we are offerred between 15% and 20%, however, it
really varies based on the selling price and the market appeal of your item(s).
Q. How will prospects find my products?
A. Several ways. First, throughout the Genealogy Meta-Search there are "Genealogy Marketplace"
boxes that show the most relevant products for the search being performed. In addition, in our Genealogy Gift Shop
the is a "Genealogy Marketplace" page that lists all pages. As the number of products we offer grows, this area will
be expanded for better browsing. Also from time to time we mention some of the products we sell in our newsletters that get
distributed to over 50,000 readers.
Q. What are the payment options?
A. Our preferred payment method is PayPal, however, the customer may also send us a money order or personal check by mail.
On every Product Order page there is an option to "pay by mail" which
brings up an order form that the customer can print out and complete.
Q. What is the CC Fee?
A. We're using PayPal to process all credit card orders to keep this simple. The current
fee structure is $0.30 plus 2.9% per transaction. Once we achieve a certain volume of
business we will be able to negotiate lower fees.
Q. Can I add a picture to the product order page?
A. Yes, however, this is done outside of the Merchant Interface. Simply email
us the image and we will size it to fit on the Product Order page.
Q. Would you like to see a sample of the product and receive more details?
A. We are working on the programming to be able to display more information about
a product on the Product Order form. When this is ready, we'll send out the instructions
for uploading information.
Q. How do I stop marketing my products on your web site?
A. While we would be disappointed if our services failed to meet your expectations, you are
always in total control of your product catalog. Within each product profile is a status
field which controls whether or not the product is a value labelled "Merchant Block". Set all
of your product(s) to this status and we will stop selling them. Note, however, it will take a
week or so for the product(s) to drop out of the Gift Shop pages.
Return to the Gift Shop main page
